Question 1

Is the booking amount refundable?

Accepted Answer

Yes, the booking amount is fully refundable if you cancel your order within 24 hours of placement.

Question 2

Can I pay the rest upon delivery?

Accepted Answer

Absolutely. We collect the booking amount to reserve your bicycle and prepare assembly. The remaining balance is paid upon satisfactory delivery at your doorstep.

Question 3

What if the size doesn't fit me?

Accepted Answer

Our delivery agents carry tools to make minor saddle and handlebar adjustments on the spot. If the frame itself is completely unsuited, you can reject the delivery with no penalty.

HKL Female Bike 24" — Pink